Refund policy

Cancellations, Returns & Exchanges

If you receive a defective item, we will promptly offer an exchange or refund at our expense.
(For one-of-a-kind items, refunds will be issued instead of exchanges.)
Please contact us via the Contact page within 3 days of receiving your order.

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If you wish to return an item due to a change of mind or because it does not match your expectations, we accept returns under the following conditions:
(For one-of-a-kind items, refunds will be issued instead of exchanges.)

1. Please contact us via the Contact page within 3 days of the delivery date.

2. Please note that we cannot accept cancellations, returns, or exchanges in the following cases:
   　- If you contact us more than 3 days after receiving the item.
   　- If the item has been used.
   　- If the item has been damaged or soiled while in your possession.
   　- If the original packaging (such as bag or case) is missing.
   　- If the product description specifically states that returns are not accepted.

3. Return shipping costs will be borne by the customer.

4. Refunds will be made for the product price minus the shipping fee.